Thanks to the ReZone solution, Relatech has developed, for a well-know national banking group, a Customer Engagement solution based on Artificial Intelligence algorithms and data analytics, improves the user’s relationship with the bank, foreseeing his needs and recommending the appropriate products thanks to a Recommendation engine.
Thanks to this system, the Bank can collect and analyze data relating to the movements and investments of its customers and suggest the most suitable products for their portfolio and risk class.
The advantages offered are:
- Know better customers
- Customized proposals
- Greater customer loyalty
