Relatech wins 2019 IBM Beacon Award for Watson Customer Engagement category

Relatech is pleased to announce that we’ve earned a 2019 IBM Beacon Award for Watson Customer Engagement. Revealed at the IBM PartnerWorld at Think conference in San Francisco, California on February 11, 2019, we were selected by a panel of expert judges consisting of IBM executives, industry analysts and industry experts. The award recognizes Relatech’s exceptional work in driving business value by delivering world-class solutions through our ReZone solution.

ReZone is an Artificial Intelligence Engagement Solution, developed in assistance by IBM and an Italian Pharm Client. The solution, deployed to a network of pharmacies, offers a new relationship between trusted pharmacists and patients, sharing diagnostic reports, therapies and prevention. The solution helps our customer to improve the health awareness of consumers, integrating AI marketing automation, proximity marketing and analytics technologies. Pharm and retail companies in general are potential client because ReZone collects and analyzes customer behavior in store by proximity devices and online by web and by mobile app, thus predicting consumer needs.


Relatech was selected among dozens of global applicants based on an in-depth application process that included customer testimonials. This win is a testament not only to our commitment to innovation, but also to our customers and their satisfaction and business growth.

Relatech was one of 18 award winners and dozens of finalists for categories encompassing a wide range of solution and services areas – from analytics and cloud to security and customer engagement. The IBM Beacon Awards program recognizes IBM Business Partners that deliver exceptional solutions to help drive business value and transform the way clients and industries operate. This year’s program is especially remarkable as the 20th anniversary of the IBM Beacon Awards. Winning an IBM Beacon Award will forever mark our place in IBM’s storied tradition of constant innovation.  For more information about the 2019 IBM Beacon Awards, including details on all winners and finalists, please visit:

To learn more about the IBM PartnerWorld program, visit

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